The 23rd annual Digital Cities Survey winners were recently announced by the Center for Digital Government (CDG). This survey acknowledges cities that leverage technology to bolster cybersecurity, enhance transparency, uphold digital privacy rights and equity, and innovate solutions for contemporary social challenges in urban settings. The top 10 cities in each of the five population categories will be celebrated at the Digital Cities Awards event during the National League of Cities “City Summit” on November 16th in Atlanta, Georgia.
Todd Sander, VP of the Center for Digital Government and Governing Institute, highlighted the winners’ commitment to reshaping how government agencies provide modern services amid rapid technological advancements. He commended the winners as trailblazers contributing to the development of a government that serves everyone.
Among the winners, the City of Los Angeles secured the first-place position in the “500,000 or more population” category. The CDG specifically acknowledged Los Angeles’s Information Technology Agency (ITA) for utilizing technology to address homelessness, enhance public safety, and improve the overall livability of the city. The ITA played a pivotal role in supporting Mayor Bass’s “Inside Safe” homelessness program by developing the Data Analysis Solution for L.A.’s Homelessness (DASH) platform, which aids decision-makers. Additionally, the ITA employs the 311 Call Center and App, along with the city’s TV station and social media, as communication platforms for homeless initiatives, reaching over 250,000 impressions monthly. The ITA is also actively expanding infrastructure and device access, including Wi-Fi in homeless housing and providing tablets for service workers.
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